Privacy Policy
At Shakshi, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect personal information that you voluntarily provide when you visit our website, make a purchase, or interact with us. This includes:
- Personal Information: Name, email address, phone number, billing and shipping address, payment information.
- Account Information: Username, password, purchase history.
- Device and Usage Information: IP address, browser type, operating system, and how you interact with our website, including page views and clicks.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather statistical information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing and delivery.
- Customer Service: To respond to your inquiries, provide support, and address any concerns.
- Personalization: To personalize your shopping experience, including offering recommendations and tailored content.
- Marketing Communications: To send you promotional materials, newsletters, or special offers, only with your consent.
- Improvement of Services: To analyze user activity and improve our website, products, and services.
- Legal Obligations: To comply with any legal obligations and prevent fraudulent activities.
3. How We Protect Your Information
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website is encrypted with SSL (Secure Socket Layer) technology to ensure the safe transmission of data during transactions.
4. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us with:
- Payment Processing: Third-party payment gateways to process payments.
- Shipping and Delivery: Courier services to deliver your purchases.
- Analytics and Marketing: Companies that provide data analysis and marketing services to help us improve our offerings.
- Legal Compliance: In the event of a legal obligation, we may disclose your information to authorities or in response to legal processes.
These third parties are required to handle your data responsibly and comply with our privacy standards.
5. Your Rights and Choices
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Update or correct any inaccuracies in your information.
- Delete Your Data: Request the deletion of your personal data, except where retention is required by law.
- Opt-Out of Marketing: Unsubscribe from our marketing emails or notifications at any time by clicking the “unsubscribe” link or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our site and provide features like remembering your cart. You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of those sites before sharing your personal information.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the last update date will be indicated at the top. Your continued use of our website after any changes signifies your acceptance of the updated policy.