Warranty Claim
At Shakshi Mattresses, we stand by the quality of our products. All our mattresses come with a warranty that covers manufacturing defects, giving you peace of mind with every purchase. If you face any issues covered under warranty, we’re here to help you with a smooth and transparent claim process.
Warranty Coverage
Our warranty covers:
Manufacturing defects in the foam or spring unit
Sagging greater than the acceptable tolerance
Improper stitching or fabric issues (if not caused by mishandling)
What’s Not Covered
Normal wear and tear
Damage caused by improper use or handling
Use of the mattress on an unsuitable bed frame or surface
Stains, burns, cuts, or liquid damage
Mattress comfort preferences
Steps to File a Warranty Claim
Fill Out the Claim Form
Complete the warranty claim form below with all required details.Upload Proof of Purchase
Attach a copy of your invoice/bill as proof of purchase.Share Images of the Issue
Upload clear images or videos showing the defect for faster assessment.We’ll Review Your Claim
Our team will review your submission within 5–7 business days and contact you with the next steps.
WARRANTY CHART
PRO-RATA PERIOD
| Warranty | Replacement Period | 20% of M.R.P | 40% of M.R.P | 60% of M.R.P | 80% of M.R.P | 90% of M.R.P |
|---|---|---|---|---|---|---|
|
|
|
|
FOAM/MATTRESS |
|
|
|
|
1 Year |
2 Months |
2-3 Months |
3-5 Months |
5-7 Months |
7-9 Months |
9-12 Months |
|
2 Years |
4 Months |
4-7 Months |
7-11 Months |
11-15 Months |
15-18 Months |
18-24 Months |
|
3 Years |
6 Months |
6-12 Months |
12-18 Months |
18-24 Months |
24-30 Months |
30-36 Months |
|
5 Years |
12 Months |
12-24 Months |
24-36 Months |
36-48 Months |
48-54 Months |
54-60 Months |
|
7 Years |
2nd Years |
3rd Years |
4th Years |
5th Years |
6th Years |
7th Years |
|
10 Years |
1-2 Years |
3-4 Years |
5-6 Years |
7-8 Years |
8-9 Years |
10 Years |